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What is a Kano Analysis?

It is a theory used in the development of the product and the fulfilling of the customer needs. This theory was invented by Professor Noriak Kano in the 1980s. It categorized customer needs into five classes.
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Customer Service vs Technical Support: What’s The Difference?

Customer Service and Technical Support both have their roles in organizations. However, there are significant differences between the two.
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What Are The 4 Types of Maintenance Strategies?

There are 4 key types of maintenance management strategies including run-to-failure maintenance, preventive maintenance, predictive maintenance, and reliability-centered maintenance. These maintenance management strategies can be used together, or independently.
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Why You Are Unable To Calculate The Actual Cost Of Software Outsourcing?

There are several methodologies and software tools to calculate the total cost of ownership, but the process is not perfect.
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What's the difference between soft freeze, hard freeze and customization freeze?

The Release schedules show two freeze dates: Soft and Hard freeze. What's the difference between Soft Freeze and Hard Freeze?
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Software Development Due Diligence Checklist for IT investments

We prepared a dedicated Software Development Due Diligence Checklist for IT investments to guide you through the process effortlessly.
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What is NOW-NEXT-LATER roadmap?

“Now”, “Next”, and “Later” roadmap is a great tool for communicating the project priorities to the whole team.
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Memorandum of Understanding (MOU) for Partnership Agreements

A memorandum of understanding (MOU) is a written agreement between two organizations that helps establish the ground rules for any partnership activities you choose to explore.
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Low-Cost Software Development: Buy Nice or Buy Twice?

Your guide to learning the true price of high-quality software development services.
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What is the Actual Cost of Hiring Cheap Developers?

It might be surprising but the software development cost doesn’t depend much on the hourly rates of hired developers. Changing the focus from prices to such aspects as developers’ experience, productivity, and overall work quality are more important.
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What is the difference between off-the-shelf software and customized software?

Before knowing about the advantage of customized software, one should know why it came into existence and why all the business owners are looking for customized software. There is always a limitation in un-customized solutions. Even if your business software has unlimited features, you cannot expect profit from your business if those features are not relevant to you.
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Top 12 frequently asked questions about software development outsourcing

Do you want to start outsourcing your business processes but are your doubts about outsourcing holding you back? Don't let your doubts hold you back. Read these frequently asked questions on outsourcing and start outsourcing today.
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