Expect the unexpected in 2023 - How Outsourcing Can Help?
Last updated: August 14, 2024 Read in fullscreen view
Recommended for you
- 07 Jul 2024
Top Fintech Companies in Vietnam Driving Innovation Across Digital Banking & Investment 28/44 - 05 Aug 2025 Why Doesn’t South Korea Outsource Its IT Projects Like Other Developed Countries? 10/83
- 24 Nov 2025 Top Blockchain Companies in Vietnam 10/27
- 15 Oct 2022 Project-based team model for one-off and pilot software development projects 10/730
- 03 Oct 2020 Outsourcing Your MVP Development - Streamlined Solutions for future 9/400
- 29 Nov 2021 Memorandum of Understanding (MOU) for Partnership Agreements 7/470
- 21 Aug 2025 Top 30 Oldest IT Outsourcing Companies in Vietnam 7/89
- 31 Oct 2025 The True ROI of Software Development Outsourcing for Tech Startups 7/58
- 24 Nov 2021 What is the Actual Cost of Hiring Cheap Developers? 6/348
- 08 Nov 2022 4 tips for meeting tough deadlines when outsourcing projects to software vendor 6/254
- 22 Mar 2022 8 Mistakes Marketing Agencies or Consulting Firms Make When Outsourcing Web Development 6/324
- 10 May 2021 Project Audit and Second Opinion Services 6/236
- 01 Sep 2022 Facts Chart: Why Do Software Projects Fail? 6/540
- 11 Mar 2023 Common Pain Points in Software Development Outsourcing 5/227
- 05 Jan 2022 What Outsourcing Engagement Model is Right For You? 5/290
- 12 May 2021 The Real Cost Between Outsourcing IT vs In-House: A Quick Comparison 5/401
- 25 Sep 2025 A Practical Guide to Secure Online Work for Outsourced Teams 5/56
- 06 Mar 2021 4 things you need to do before getting an accurate quote for your software development 4/615
- 09 Jan 2021 How can outsourcing enable business agility? 4/178
- 02 May 2021 Outsourcing Software Development: Avoid 8 Mistakes 4/89
- 14 Dec 2021 The Top 10 Problems with Outsourcing Implementation and How to Solve Them 4/376
- 09 Mar 2022 Consultant Implementation Pricing 3/184
- 16 Apr 2021 Insightful Business Technology Consulting at TIGO 3/376
- 20 Dec 2021 What is Hybrid Mobile App Development? 3/313
- 16 Dec 2021 Why outsource Python development of your project? 3/444
- 19 Mar 2021 Selective Outsourcing of IT Functions - a new trend in business outsourcing 3/495
- 21 Oct 2021 Advantages and Disadvantages of IT Outsourcing 3/321
- 01 Jan 2023 4 New IT Outsourcing Pricing Models to consider in 2023 3/323
- 12 Jan 2023 Top 10 Trustworthy IT Outsourcing Companies in Vietnam 3/262
- 01 Jan 2023 Why is Vietnam the Top IT Outsourcing Destination of 2023? 3/202
- 16 Feb 2021 Choose Outsourcing for Your Non Disclosure Agreement (NDA) 3/150
- 01 Jan 2024 12 reasons for software development outsourcing 3/146
- 01 Jan 2024 Software Outsourcing Questions for 2024 3/145
- 01 Jan 2024 Tech Partnerships: Choosing the Right Software Outsourcing Firm in Vietnam 3/165
- 08 Oct 2024 Vietnam: The Rising Star in Global Outsourcing – Trends and Costs for 2025 3/289
- 07 Nov 2024 Outsourcing Crisis Looming: Will Trump's Policies Transform the Global IT Landscape? 3/157
- 06 Dec 2024 Steps For Integrating Sustainable Practices Into Business Operations 3/114
- 06 Oct 2021 Intellectual property issues with outsourcing software development 2/364
- 03 Nov 2021 7 phases of Odoo Implementation and Development: Can they be outsourced? 2/357
- 21 Oct 2022 Outsourcing Billable Rate 2/244
- 01 Jan 2023 Software Development Outsourcing Trends to Watch Out for in 2023 2/268
- 08 Feb 2022 Software Development: Fixed Cost or Opportunity Cost? 2/444
- 01 Sep 2019 Outsourcing Software To Vietnam: Facts, benefits and limitations 2/392
- 01 Oct 2022 Vietnam is a favorite supply of IT outsourcing services to Japan 2/230
- 04 Jan 2021 VIETNAM AS A BIG ATTRACTIVE DESTINATION IN THE FIELD OF OUTSOURCING 2/276
- 17 Oct 2020 How Outsourcing can Improve Time Management for Better Business 2/184
- 10 May 2021 What are things you should look for in a good IT outsourcing company? 2/405
- 10 Apr 2021 RFP vs POC: Why the proof of concept is replacing the request for proposal 2/254
- 07 Jul 2021 The 5 Levels of IT Help Desk Support 2/380
- 07 Nov 2022 Why Design Thinking can save the outsourcing industry 2/168
- 07 Oct 2022 Digital Transformation: Become a Technology Powerhouse 1/216
- 08 Aug 2021 Why Nearshore Software Development is better than In-House Development? 1/174
- 21 Aug 2022 Forbes: IT Outsourcing Hotspot: Vietnam, A Small But Mighty Powerhouse 1/240
- 15 Aug 2021 TIGO Rate Formula - Things the partners should know 1/418
- 13 Oct 2021 Why Outsourcing Software Development Services Is Gaining Traction With Non-Technical Leaders? 1/299
- 13 Jan 2023 What are the Hourly Rates in Offshore Software Development? 1/223
- 03 Jan 2023 IT Outsourcing Costs: Is outsourcing really cost-effective? 1/185
- 02 Mar 2021 Estimate the Cost of Software Development 1/312
- 01 Mar 2022 Top 5 reasons why outsourcing to Vietnam is a smart move 1/262
- 01 Apr 2021 IT Outsourcing to vietnam: Why It Is A Good Choice? 1/258
- 31 Dec 2021 Outsourcing Software Development to mitigate the impact of COVID-19 1/289
- 09 Sep 2022 Close Collaboration and Communication Can Overcome the Challenges of Distributed Teams 1/129
- 30 Oct 2022 How Much Does MVP Development Cost in 2023? 1/170
- 09 Feb 2023 The Challenge of Fixed-Bid Software Projects 1/191
- 02 Nov 2023 What are the pros and cons of iIT outsourcing? 1/184
- 01 May 2023 Streamline Your Business with Outsourcing 1/168
- 01 Jan 2024 What The World Is Flat Means to IT Outsourcing 1/157
- 17 Jan 2024 What are the benefits and challenges of using multi-sourcing or single-sourcing strategies? 1/157
- 10 Jan 2024 Facts Chart: Reasons for outsourcing 1/132
- 11 Mar 2024 Why You Should Hire Odoo Developers from Vietnam to Customize Your ERP System 1/89
- 01 Jun 2025 10 Sustainable & Unique IT Outsourcing Companies in Vietnam 1/58
- 28 Oct 2025 The Future of Real Estate: Key Trends and Essential Lessons in Digital Transformation 1/10
- 04 Apr 2024 Unlock Vietnamese-Japanese outsourcing potential 1/214
- 01 Jan 2024 Hiring Tech Talents in Asia: An Overview of Skills, Costs, and Potential 1/148
- 01 May 2023 CTO Interview Questions 1/296
- 01 Feb 2023 [InfoWorld] Is your outsourcer agile enough? /182
- 01 Mar 2023 How do you deal with disputes and conflicts that may arise during a software consulting project? /145
- 17 Mar 2025 IT Consultants in Digital Transformation /62
- 10 Jul 2025 Building AI-Driven Knowledge Graphs from Unstructured Data /111
- 08 Jan 2024 Outsourcing on an As-Needed Basis /144
- 20 Nov 2022 Software Requirements Are A Communication Problem /233
- 01 Jan 2023 Top Software Development Challenges in 2023 /275
- 15 Nov 2023 IT Staff Augmentation Types and the Best Choice for Your Business /155
- 01 Jan 2023 Top 5 IT outsourcing countries in 2023 /254
- 09 Jan 2022 How to Bridge the Gap Between Business and IT? /163
- 12 Oct 2021 Vietnam outsourcing path - the silk road connecting ASEAN with the developed countries (EU, US, Japan...) /282
- 19 Oct 2020 The hidden costs of outsourcing software development /434
- 16 Mar 2021 Outsource Data Engineering Services - TIGO Streamlined Solutions /234
- 03 Nov 2022 Top questions and answers you must know before ask for software outsourcing /264
- 03 Nov 2022 Top questions and answers you must know before ask for software outsourcing /264
- 10 Mar 2021 The 7 Biggest Mistakes to Avoid Before Outsourcing a Web Development Project /224
- 07 Aug 2022 Things to Consider When Choosing a Technology Partner /249
- 25 Nov 2021 Low-Cost Software Development: Buy Nice or Buy Twice? /278
The needs of their growing customer-base started to outpace the scope of their in-house support systems, they wondered: How can we create an outsourcing plan that builds in the agility we need?
During the course of the year, a firm will undoubtedly encounter unique situations or unanticipated business events, further straining resources and bandwidth. Given today’s rapidly changing times, it’s inevitable.
Definition of "Expect the unexpected": Be able to face hasty contest or situations. Climbing a abundance has abounding dangers, so no amount how abundant you prepare, apprehend the unexpected. Check out the video:
https://www.youtube.com/watch?v=guSdHWZ8cz8
Although these events often have a finite beginning and end, they are still disruptive, diverting resources and focus from your day-to-day activities and strategic pursuits. When firms are faced with an event that falls outside their normal business activity, they’re often time sensitive. It can also expose firms to increased risk if their existing systems and expertise may not be able to handle the irregularities.
To expect the unexpected shows a thoroughly modern intellect.
Understanding the challenges
To successfully execute unexpected projects or disruptive events, business leaders will need to address the following questions:
- How will we resource the project and when do we need it completed by?
- Prior to the pandemic, we had sufficient resources and the time to execute additional projects – even an unexpected one; however, now we’re faced with a backlog of projects. How can our firm successfully navigate this event?
- We already have a full plate of strategic projects, plus our day-to-day operations to consider. How will we prioritize a new, unexpected project?
- How can we minimize the burden on our staff and infrastructure and return to our everyday business needs as quickly as possible?
Outsourcing: your key to success
Firms are increasingly outsourcing the project management and execution of these events to service providers. This allows firms to utilize the expertise of others, access to on-demand resources, reduce fixed expenses, and redirect resources as needed. By outsourcing their project, a firm can return to business as usual more quickly and easily.
What to consider in an outsource provider
When considering an outsource provider, firms should take into account the following: does the provider have trusted resources, the proper systems and protocols in place to execute the event? Do they have a flexible staffing model that allows them to match resources to volume spikes quickly and easily? Do they offer multiple response channels, such as a call center, print mail, and custom web sites, to promote effective customer participation and the customer service your clients have come to expect?
Final Word
With uncontrollable forces like weather affecting business, consistent service excellence requires rapid response flexibility in a customer care solution. We have the agility and experience in switching lanes quickly for a solution that works when delivery, backlog volumes, and customer service are impacted by unexpected forces on any given day. Contact us for more information today.
Explore more on these topics
Guest Blogging: The Definitive Guide
Top Trending Topics
Share This
Link copied!
Recently Updated News