It is a theory used in the development of the product and the fulfilling of the customer needs. This theory was invented by Professor Noriak Kano in the 1980s. It categorized customer needs into five classes.
Japanese Methodologies and Philosophies
The 5S system is a lean methodology that improves workplace efficiency and eliminates waste. This article reviews the five steps, common uses, and more.
Japan Business Review (JBR), is a “Systemic” workshop with a Holistic view on how Japanese business-people work and along with a “Systematic” prescription, which itemizes how to approach the "entire enchilada" in a step-by-step, logical and organized way!
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