Total Quality Management (TQM) is a management technique based on the idea that all “employees continuously improve their ability to provide on-demand products and services that customers will find of particular value.”
Productivity hacks for work
A fishbone diagram is undoubtedly one of the best tools to find and visualize the root cause of any problem.
The “u” in “u-Japan” represents the “u” in not only “ubiquitous,” but also in “universal,”“ user oriented,” and “unique.”
The two pillars of the Toyota Way are respect for people and continuous improvement. The philosophy was popularized by Jeffrey K. Liker in his 2004 book, The Toyota Way: 14 Management Principles from the World's Greatest Manufacturer.
A Japanese word that roughly translates to best practice sharing across an organization
It is a theory used in the development of the product and the fulfilling of the customer needs. This theory was invented by Professor Noriak Kano in the 1980s. It categorized customer needs into five classes.
The 5S system is a lean methodology that improves workplace efficiency and eliminates waste. This article reviews the five steps, common uses, and more.
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