“Your most unhappy customers are your greatest source of learning” – Bill Gates (Founder, Microsoft)
Tips and Tricks
In the world of Lean, there are three terminologies used in the domain of improvement: Kaizen, Kaikaku and Kakushin.
Takt Time is the time between starting to work on one unit and starting the next. Cycle Time is the average time it takes to finish one unit. Lead Time is the total time it takes from receiving an order to delivering an item.
Five whys (or 5 whys) is an iterative interrogative technique used to explore the cause-and-effect relationships underlying a particular problem.
Reasons Why Software Projects Fail and How to Get it Right
The elemental difference between kaizen and innovation is in the way they are implemented and the results they are bringing to the company, even though both bring improvements in the company.
Poor software requirements can create further technical problems resulting in poor customer responsiveness, long delivery times, late deliveries, defects, ...
Most Developers and Web Designers place simplicity above all else. We value simple things because they do all the things we need easily and none of the things we don’t.
In the bid to make your software competitive, a common mistake is adding more and more functionality. But sometimes in software, worse is better.
Dedicated Team is a business model that refers to an agreement between the client and service provider, when the latter provides software development professionals to the client on a long term basis. These specialists are chosen according to the demands of the client for their experience and skillsets.
The main difference between OLAs and SLAs is that they represent different commitments: The SLA underscores a commitment to the client/customer. The OLA highlights the commitment to internal groups within the organization Underpinning Contracts are agreements that are used to track performance between an external service provider and a vendor.
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