Ever wondered why automated tests still miss critical bugs? Exploratory Testing uncovers what scripts can’t — turning curiosity into a powerful tool for better software quality.
Upskilling
Why are you working harder, not smarter? Discover the 10 small, daily mindset shifts—from applying the 'Beginner's Mind' (Soshin) to questioning Why five times—that unlock exponential work efficiency starting today.
The KANO model shows that there is a basic level of quality that customers assume the product will have. For example, all cars have windows and tires. If asked, customers don't even mention the basic quality items, they take them for granted. However, if this quality level isn't met the customer will be dissatisfied.
Genchi Genbutsu (現地現物) literally translates "real location, real thing”(meaning "the situation onsite") and it is a key principle of the Toyota Production System. The principle is sometimes referred to as "go and see." It suggests that in order to truly understand a situation one needs to observe what is happening at the site where work actually takes place: the gemba (現場). One definition is that it is "collecting facts and data at the actual site of the work or problem.
Hansei is a central idea in Japanese culture, meaning to acknowledge one's own mistake and to pledge improvement. This is similar to the German proverb Selbsterkenntnis ist der erste Schritt zur Besserung, where the closest translation to English would be "Insight into oneself is the first step to improvement".
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