What's the difference between soft freeze, hard freeze and customization freeze?
Published on: December 07, 2021
Last updated: March 01, 2024 Read in fullscreen view
Last updated: March 01, 2024 Read in fullscreen view



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The Release schedules show two freeze dates: Soft and Hard freeze. What's the difference between Soft Freeze and Hard Freeze?
Soft Freeze
A soft freeze is equivalent to "feature complete". Feature teams are expected to stop feature development and only commit bug fixes to release branches in the soft-freeze state.
Hard Freeze
A hard freeze is equivalent to "dev complete". All development for a release in hard freeze stops so release candidates can be built and tested for stability. Any P2 or lower bugs will need to wait until the following release to be fixed. Any P1 bugs found in the hard freeze release will need a post-code freeze ticket opened and approved before a fix can be added to the hard freeze release branch
Customizing Freeze
Customizing Freeze initiates a phase during which Customizing changes as well as many controlling activities are no longer possible. The Customizing Freeze starts once the production system is copied to the sandbox.
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