Why Should You Outsource Software Maintenance and Support Services?
Last updated: November 10, 2022 Read in fullscreen view
Recommended for you
- 16 Jun 2022
Rapid Application Development (RAD): Pros and Cons 759 - 15 Oct 2022 Project-based team model for one-off and pilot software development projects 672
- 20 Jan 2021 Fail early, fail often, fail cheap, fail safe but always fail forward 614
- 06 Mar 2021 4 things you need to do before getting an accurate quote for your software development 557
- 01 Sep 2022 Facts Chart: Why Do Software Projects Fail? 500
- 21 Jun 2021 6 Useful Tips To Streamline Business Processes and Workflows 476
- 19 Mar 2021 Selective Outsourcing of IT Functions - a new trend in business outsourcing 443
- 16 Dec 2021 Why outsource Python development of your project? 432
- 08 Feb 2022 Software Development: Fixed Cost or Opportunity Cost? 412
- 19 Oct 2020 The hidden costs of outsourcing software development 408
- 20 Jan 2022 TIGO Self-Organization Practice: Change Management Workflow 386
- 10 May 2021 What are things you should look for in a good IT outsourcing company? 381
- 03 Oct 2020 Outsourcing Your MVP Development - Streamlined Solutions for future 373
- 14 Dec 2021 The Top 10 Problems with Outsourcing Implementation and How to Solve Them 364
- 16 Apr 2021 Insightful Business Technology Consulting at TIGO 354
- 15 Aug 2021 TIGO Rate Formula - Things the partners should know 353
- 12 May 2021 The Real Cost Between Outsourcing IT vs In-House: A Quick Comparison 348
- 06 Oct 2021 Intellectual property issues with outsourcing software development 345
- 07 Jul 2021 The 5 Levels of IT Help Desk Support 342
- 11 Nov 2021 What is an IT Self-service Portal? Why is it Important to Your Business? 330
- 01 Sep 2019 Outsourcing Software To Vietnam: Facts, benefits and limitations 326
- 13 Feb 2021 Why is TIGOSOFT a software house for Enterprise Application Development? 325
- 24 Nov 2021 What is the Actual Cost of Hiring Cheap Developers? 320
- 22 Mar 2022 8 Mistakes Marketing Agencies or Consulting Firms Make When Outsourcing Web Development 307
- 03 Nov 2021 7 phases of Odoo Implementation and Development: Can they be outsourced? 300
- 13 Oct 2021 Why Outsourcing Software Development Services Is Gaining Traction With Non-Technical Leaders? 289
- 03 Apr 2021 How digital asset management streamlines your content workflow? 288
- 31 Dec 2021 Outsourcing Software Development to mitigate the impact of COVID-19 284
- 01 Jan 2023 4 New IT Outsourcing Pricing Models to consider in 2023 282
- 21 Oct 2021 Advantages and Disadvantages of IT Outsourcing 280
- 12 Oct 2021 Vietnam outsourcing path - the silk road connecting ASEAN with the developed countries (EU, US, Japan...) 279
- 01 May 2023 CTO Interview Questions 279
- 25 Nov 2021 Low-Cost Software Development: Buy Nice or Buy Twice? 267
- 02 Nov 2021 [Case Study] Streamlined Data Reporting using Tableau 264
- 02 Mar 2021 Estimate the Cost of Software Development 262
- 04 Jan 2021 VIETNAM AS A BIG ATTRACTIVE DESTINATION IN THE FIELD OF OUTSOURCING 260
- 03 Nov 2022 Top questions and answers you must know before ask for software outsourcing 253
- 03 Nov 2022 Top questions and answers you must know before ask for software outsourcing 253
- 01 Mar 2022 Top 5 reasons why outsourcing to Vietnam is a smart move 252
- 12 Jan 2023 Top 10 Trustworthy IT Outsourcing Companies in Vietnam 250
- 05 Jan 2022 What Outsourcing Engagement Model is Right For You? 243
- 08 Oct 2024 Vietnam: The Rising Star in Global Outsourcing – Trends and Costs for 2025 237
- 01 Jan 2023 Top 5 IT outsourcing countries in 2023 235
- 01 Apr 2021 IT Outsourcing to vietnam: Why It Is A Good Choice? 235
- 01 Jan 2023 Top Software Development Challenges in 2023 229
- 21 Aug 2022 Forbes: IT Outsourcing Hotspot: Vietnam, A Small But Mighty Powerhouse 228
- 07 Aug 2022 Things to Consider When Choosing a Technology Partner 226
- 10 Apr 2021 RFP vs POC: Why the proof of concept is replacing the request for proposal 225
- 10 Mar 2021 The 7 Biggest Mistakes to Avoid Before Outsourcing a Web Development Project 219
- 20 Nov 2022 Software Requirements Are A Communication Problem 219
- 10 May 2021 Project Audit and Second Opinion Services 218
- 01 Jan 2023 Software Development Outsourcing Trends to Watch Out for in 2023 210
- 16 Mar 2021 Outsource Data Engineering Services - TIGO Streamlined Solutions 209
- 01 Oct 2022 Vietnam is a favorite supply of IT outsourcing services to Japan 205
- 04 Apr 2024 Unlock Vietnamese-Japanese outsourcing potential 199
- 02 Dec 2022 Success Story: Satsuki - Sales Management Software, back office app for School Subscription Management 194
- 08 Nov 2022 4 tips for meeting tough deadlines when outsourcing projects to software vendor 193
- 11 Mar 2023 Common Pain Points in Software Development Outsourcing 192
- 09 Feb 2023 The Challenge of Fixed-Bid Software Projects 180
- 21 Oct 2022 Outsourcing Billable Rate 179
- 03 Sep 2022 The secret of software success: Simplicity is the ultimate sophistication 177
- 02 Nov 2023 What are the pros and cons of iIT outsourcing? 175
- 01 Jan 2023 Why is Vietnam the Top IT Outsourcing Destination of 2023? 174
- 17 Oct 2020 How Outsourcing can Improve Time Management for Better Business 169
- 09 Mar 2022 Consultant Implementation Pricing 168
- 08 Aug 2021 Why Nearshore Software Development is better than In-House Development? 167
- 01 Feb 2023 [InfoWorld] Is your outsourcer agile enough? 165
- 07 Oct 2022 Digital Transformation: Become a Technology Powerhouse 164
- 06 Nov 2023 How do you streamline requirement analysis and modeling? 160
- 13 Jan 2023 What are the Hourly Rates in Offshore Software Development? 158
- 09 Jan 2021 How can outsourcing enable business agility? 153
- 09 Jan 2022 How to Bridge the Gap Between Business and IT? 150
- 01 Jan 2024 What The World Is Flat Means to IT Outsourcing 149
- 03 Jan 2023 IT Outsourcing Costs: Is outsourcing really cost-effective? 147
- 01 May 2023 Streamline Your Business with Outsourcing 145
- 01 Jan 2024 Tech Partnerships: Choosing the Right Software Outsourcing Firm in Vietnam 144
- 16 Feb 2021 Choose Outsourcing for Your Non Disclosure Agreement (NDA) 143
- 01 Jan 2024 Hiring Tech Talents in Asia: An Overview of Skills, Costs, and Potential 142
- 01 Jan 2024 The pros and cons of the Centralized Enterprise Automation Operating model 142
- 01 Mar 2023 How do you deal with disputes and conflicts that may arise during a software consulting project? 137
- 08 Jan 2024 Outsourcing on an As-Needed Basis 136
- 01 Jan 2024 12 reasons for software development outsourcing 135
- 17 Jan 2024 What are the benefits and challenges of using multi-sourcing or single-sourcing strategies? 134
- 15 Nov 2023 IT Staff Augmentation Types and the Best Choice for Your Business 133
- 28 Oct 2022 Expect the unexpected in 2023 - How Outsourcing Can Help? 132
- 01 Jan 2024 Software Outsourcing Questions for 2024 132
- 07 Nov 2024 Outsourcing Crisis Looming: Will Trump's Policies Transform the Global IT Landscape? 130
- 10 Jan 2024 Facts Chart: Reasons for outsourcing 119
- 09 Sep 2022 Close Collaboration and Communication Can Overcome the Challenges of Distributed Teams 109
- 10 Jul 2025 Building AI-Driven Knowledge Graphs from Unstructured Data 89
- 02 May 2021 Outsourcing Software Development: Avoid 8 Mistakes 81
- 21 Aug 2025 Top 30 Oldest IT Outsourcing Companies in Vietnam 53
- 01 Jun 2025 10 Sustainable & Unique IT Outsourcing Companies in Vietnam 51
- 17 Mar 2025 IT Consultants in Digital Transformation 48
Did you know that the eventual cost of not having Software maintenance support can prove to be even more expensive?
Outsourcing software maintenance will boost your business
Outsourcing software maintenance is the first (and easiest) step to take in order to increase your company's IT maturity level.
Outsourcing is a business practice which is followed by many companies in which certain organization functions are allocated to outside specialist co-ops instead of acted in-house. In other words, a company looks for outside assistance or backing to performs some of its business activities so it can remain concentrated on core business goals and save time and money.
Hire professional software maintenance team at reasonable price
TIGO offers a wide scope of Web and mobile application maintenance services that comply most elevated level of industry and security norms. If you are planning to hire a cost-effective and professional software maintenance team who you would have total control over, TIGO is the best organization to join forces with.
With TIGO's software maintenance services, they keep your system updated with the most recent and updated technologies on a regular basis for the solution to help seamlessly run with high-end efficiency. TIGO software maintenance team will broaden the life of your software, guarantee smooth working, and avoid unnecessary crash downs and expenses. Don’t hesitate to get in touch with TIGO to hire a software maintenance team.
Software Maintenance and System Maintenance offered by TIGO
Difference between software maintenance and system maintenance:
Software maintenance is the process of changing, modifying, and updating software to keep up with customer needs. Software maintenance is done after the product has launched for several reasons including improving the software overall, correcting issues or bugs, to boost performance, and more. Meanwhile, system maintenance is all about configuration and updation of the operating system. Database maintenance, Log shrink, Data cleanup. Protection, detection and cleaning of malware (viruses, Trojans, spyware, etc.)
At TIGO, our sustaining engineers provide services for maintenance with 4 types:
- Adaptive maintenance
- Corrective maintenance
- Perfective maintenance
- Preventive maintenance
Besides, we provide the alternative services for system maintenance specifically:
- Risk-based maintenance.
- Condition-based maintenance.
In addition to system maintenance, we offer the specific services for software maintenance:
- Third-party server maintenance
- Application migration services
- Web application maintenance
- Mobile application maintenance
SLA-based driven software maintenance
We have proven experience in delivering 24x7 SLA driven software maintenance and support services, which are quality and commitment focused, to a wide range of clientele executing a diverse range of software business solutions.
We provide after-sales services, including:
- Post-production change requests
- Technical support and functional support.
- Training of Specialists for Adaptive management
- Techno Functional Training
- Train the trainer.
We follow a three-tier service approach Corrective, Adaptive and Preventive maintenance focusing on overall cost reduction for software maintenance services with an SLA compliance of 95+%. We have proven experience of taking up enterprise systems, by understanding the prevailing functionalities and challenges met by the client and setting up consistent support methods along with communication protocols to be followed within 90 days.
Software Maintenance Cost
The cost of software maintenance can be high. However, this doesn’t negate the importance of software maintenance. In certain cases, software maintenance can cost up to two-thirds of the entire software process cycle or more than 50% of the SDLC processes.
The costs involved in software maintenance are due to multiple factors and vary depending on the specific situation. The older the software, the more maintenance will cost, as technologies (and coding languages) change over time. Revamping an old piece of software to meet today’s technology can be an exceptionally expensive process in certain situations.
In addition, engineers may not always be able to target the exact issues when looking to upgrade or maintain a specific piece of software. This causes them to use a trial and error method, which can result in many hours of work.
There are certain ways to try and bring down software maintenance costs. These include optimizing the top of programming used in the software, strong typing, and functional programming.
When creating new software as well as taking on maintenance projects for older models, software companies must take software maintenance costs into consideration. Without maintenance, any software will be obsolete and essentially useless over time.
It is high time to maintain your up-and-running software apps? Contact us for specific details.
Explore more on these topics
Guest Blogging: The Definitive Guide
Top Trending Topics
Share This
Recently Updated News
