Why Should You Outsource Software Maintenance and Support Services?

Published on: November 10, 2022
Last updated: November 10, 2022 Read in fullscreen view

Recommended for you

07 Jul 2024 Top Fintech Companies in Vietnam Driving Innovation Across Digital Banking & Investment 92/186
17 Mar 2026 How Much Does it Cost to Build an AI Agent in 2026 73/121
05 Mar 2026 Top 7 Full-Cycle Web App Development Companies for Your Business in 2026 60/71
21 Aug 2025 Top 30 Oldest IT Outsourcing Companies in Vietnam 59/162
08 Oct 2024 Vietnam: The Rising Star in Global Outsourcing – Trends and Costs for 2025 59/412
17 Mar 2026 Top 10 Product Development Companies in Chennai 2026 (Updated) 58/65
06 Nov 2023 How do you streamline requirement analysis and modeling? 57/272
06 Feb 2026 How Much Does a CPA Cost for a Small Business? 55/64
02 Feb 2026 What Is the Total Cost of Web Development for Small & Medium Businesses? 54/74
01 Sep 2022 Facts Chart: Why Do Software Projects Fail? 53/633
12 May 2021 The Real Cost Between Outsourcing IT vs In-House: A Quick Comparison 53/488
11 Mar 2026 OEM, ODM, and OBM in Software Development: Choosing the Right Growth Path 51/58
24 Nov 2025 Top Blockchain Companies in Vietnam 50/93
11 Mar 2024 Why You Should Hire Odoo Developers from Vietnam to Customize Your ERP System 49/153
09 Sep 2022 Close Collaboration and Communication Can Overcome the Challenges of Distributed Teams 47/246
03 Oct 2020 Outsourcing Your MVP Development - Streamlined Solutions for future 45/466
05 Jan 2022 What Outsourcing Engagement Model is Right For You? 44/354
30 Oct 2022 How Much Does MVP Development Cost in 2023? 42/283
20 Jan 2021 Fail early, fail often, fail cheap, fail safe but always fail forward 42/799
24 Nov 2021 What is the Actual Cost of Hiring Cheap Developers? 41/425
07 Jul 2021 The 5 Levels of IT Help Desk Support 41/500
10 Apr 2021 RFP vs POC: Why the proof of concept is replacing the request for proposal 41/360
02 Nov 2021 [Case Study] Streamlined Data Reporting using Tableau 40/331
02 Dec 2022 Success Story: Satsuki - Sales Management Software, back office app for School Subscription Management 40/274
21 Oct 2021 Advantages and Disadvantages of IT Outsourcing 39/388
15 Oct 2022 Project-based team model for one-off and pilot software development projects 39/846
13 Feb 2021 Why is TIGOSOFT a software house for Enterprise Application Development? 38/403
04 Apr 2024 Unlock Vietnamese-Japanese outsourcing potential 38/267
05 Aug 2025 Why Doesn’t South Korea Outsource Its IT Projects Like Other Developed Countries? 37/130
19 Oct 2020 The hidden costs of outsourcing software development 35/489
01 Jan 2023 4 New IT Outsourcing Pricing Models to consider in 2023 35/397
19 Mar 2021 Selective Outsourcing of IT Functions - a new trend in business outsourcing 34/576
08 Nov 2022 4 tips for meeting tough deadlines when outsourcing projects to software vendor 33/316
11 Nov 2021 What is an IT Self-service Portal? Why is it Important to Your Business? 33/454
03 Nov 2022 Top questions and answers you must know before ask for software outsourcing 33/315
03 Nov 2022 Top questions and answers you must know before ask for software outsourcing 33/315
01 Mar 2022 Top 5 reasons why outsourcing to Vietnam is a smart move 33/312
03 Jan 2023 IT Outsourcing Costs: Is outsourcing really cost-effective? 32/237
28 Oct 2022 Expect the unexpected in 2023 - How Outsourcing Can Help? 32/232
31 Oct 2025 The True ROI of Software Development Outsourcing for Tech Startups 32/107
03 Dec 2025 IT Outsourcing Solutions Explained: What, How, Why, When 32/57
03 Dec 2025 IT Outsourcing Solutions Explained: What, How, Why, When 32/57
16 Oct 2024 Building a Software Outsourcing Startup: Strategy Through Two Canvases 32/64
16 Dec 2021 Why outsource Python development of your project? 31/515
03 Sep 2022 The secret of software success: Simplicity is the ultimate sophistication 30/231
16 Feb 2021 Choose Outsourcing for Your Non Disclosure Agreement (NDA) 30/198
01 Jun 2025 10 Sustainable & Unique IT Outsourcing Companies in Vietnam 30/106
10 Jul 2025 Building AI-Driven Knowledge Graphs from Unstructured Data 30/186
07 Nov 2024 Outsourcing Crisis Looming: Will Trump's Policies Transform the Global IT Landscape? 29/200
09 Jan 2022 How to Bridge the Gap Between Business and IT? 29/215
01 Sep 2019 Outsourcing Software To Vietnam: Facts, benefits and limitations 29/476
16 Apr 2021 Insightful Business Technology Consulting at TIGO 29/457
12 Jan 2023 Top 10 Trustworthy IT Outsourcing Companies in Vietnam 29/307
11 Mar 2023 Common Pain Points in Software Development Outsourcing 29/281
22 Mar 2022 8 Mistakes Marketing Agencies or Consulting Firms Make When Outsourcing Web Development 29/368
15 Aug 2021 TIGO Rate Formula - Things the partners should know 29/520
03 Apr 2021 How digital asset management streamlines your content workflow? 28/353
03 Nov 2021 7 phases of Odoo Implementation and Development: Can they be outsourced? 28/435
01 Jan 2024 Software Outsourcing Questions for 2024 27/176
02 Mar 2021 Estimate the Cost of Software Development 27/362
13 Oct 2021 Why Outsourcing Software Development Services Is Gaining Traction With Non-Technical Leaders? 27/338
14 Dec 2021 The Top 10 Problems with Outsourcing Implementation and How to Solve Them 27/420
09 Jan 2021 How can outsourcing enable business agility? 27/216
10 May 2021 What are things you should look for in a good IT outsourcing company? 27/457
07 Aug 2022 Things to Consider When Choosing a Technology Partner 26/297
01 Jan 2023 Why is Vietnam the Top IT Outsourcing Destination of 2023? 26/261
01 Oct 2022 Vietnam is a favorite supply of IT outsourcing services to Japan 26/260
01 Jan 2023 Software Development Outsourcing Trends to Watch Out for in 2023 25/341
20 Jan 2022 TIGO Self-Organization Practice: Change Management Workflow 25/486
01 Jan 2024 The pros and cons of the Centralized Enterprise Automation Operating model 25/239
16 Feb 2026 Education App Development Cost in 2026: Benchmarks and Key Cost Drivers 25/56
01 Jan 2024 12 reasons for software development outsourcing 24/197
10 May 2021 Project Audit and Second Opinion Services 24/268
04 Jan 2021 VIETNAM AS A BIG ATTRACTIVE DESTINATION IN THE FIELD OF OUTSOURCING 24/333
13 Jan 2023 What are the Hourly Rates in Offshore Software Development? 22/257
01 Jan 2023 Top 5 IT outsourcing countries in 2023 22/290
06 Oct 2021 Intellectual property issues with outsourcing software development 22/403
09 Feb 2023 The Challenge of Fixed-Bid Software Projects 22/233
09 Mar 2022 Consultant Implementation Pricing 22/231
02 May 2021 Outsourcing Software Development: Avoid 8 Mistakes 22/128
21 Aug 2022 Forbes: IT Outsourcing Hotspot: Vietnam, A Small But Mighty Powerhouse 21/273
15 Nov 2023 IT Staff Augmentation Types and the Best Choice for Your Business 21/212
01 Apr 2021 IT Outsourcing to vietnam: Why It Is A Good Choice? 21/314
25 Nov 2021 Low-Cost Software Development: Buy Nice or Buy Twice? 21/360
06 Mar 2021 4 things you need to do before getting an accurate quote for your software development 21/699
01 Feb 2023 [InfoWorld] Is your outsourcer agile enough? 21/213
01 May 2023 Streamline Your Business with Outsourcing 21/216
01 May 2023 CTO Interview Questions 21/350
01 Jan 2024 Tech Partnerships: Choosing the Right Software Outsourcing Firm in Vietnam 21/192
25 Sep 2025 A Practical Guide to Secure Online Work for Outsourced Teams 21/109
01 Jan 2023 Top Software Development Challenges in 2023 20/325
16 Mar 2021 Outsource Data Engineering Services - TIGO Streamlined Solutions 20/267
17 Oct 2020 How Outsourcing can Improve Time Management for Better Business 20/290
07 Oct 2022 Digital Transformation: Become a Technology Powerhouse 20/261
08 Aug 2021 Why Nearshore Software Development is better than In-House Development? 20/211
08 Feb 2022 Software Development: Fixed Cost or Opportunity Cost? 19/479
10 Jan 2024 Facts Chart: Reasons for outsourcing 18/168
17 Jan 2024 What are the benefits and challenges of using multi-sourcing or single-sourcing strategies? 17/206
10 Mar 2021 The 7 Biggest Mistakes to Avoid Before Outsourcing a Web Development Project 17/249
16 Jun 2022 Rapid Application Development (RAD): Pros and Cons 17/884
02 Nov 2023 What are the pros and cons of iIT outsourcing? 16/203
01 Jan 2024 Hiring Tech Talents in Asia: An Overview of Skills, Costs, and Potential 16/174
08 Jan 2024 Outsourcing on an As-Needed Basis 16/174
21 Oct 2022 Outsourcing Billable Rate 15/279
12 Oct 2021 Vietnam outsourcing path - the silk road connecting ASEAN with the developed countries (EU, US, Japan...) 15/314
21 Jun 2021 6 Useful Tips To Streamline Business Processes and Workflows 14/541
20 Nov 2022 Software Requirements Are A Communication Problem 14/254
01 Jan 2024 What The World Is Flat Means to IT Outsourcing 13/179
01 Mar 2023 How do you deal with disputes and conflicts that may arise during a software consulting project? 12/172
17 Mar 2025 IT Consultants in Digital Transformation 10/94
31 Dec 2021 Outsourcing Software Development to mitigate the impact of COVID-19 7/326

Did you know that the eventual cost of not having Software maintenance support can prove to be even more expensive?

Outsourcing software maintenance will boost your business

Outsourcing software maintenance is the first (and easiest) step to take in order to increase your company's IT maturity level.

Outsourcing is a business practice which is followed by many companies in which certain organization functions are allocated to outside specialist co-ops instead of acted in-house. In other words, a company looks for outside assistance or backing to performs some of its business activities so it can remain concentrated on core business goals and save time and money.

Hire professional software maintenance team at reasonable price

TIGO offers a wide scope of Web and mobile application maintenance services that comply most elevated level of industry and security norms. If you are planning to hire a cost-effective and professional software maintenance team who you would have total control over, TIGO is the best organization to join forces with.

With TIGO's software maintenance services, they keep your system updated with the most recent and updated technologies on a regular basis for the solution to help seamlessly run with high-end efficiency. TIGO software maintenance team will broaden the life of your software, guarantee smooth working, and avoid unnecessary crash downs and expenses. Don’t hesitate to get in touch with TIGO to hire a software maintenance team.

Software Maintenance and System Maintenance offered by TIGO

Difference between software maintenance and system maintenance:

Software maintenance is the process of changing, modifying, and updating software to keep up with customer needs. Software maintenance is done after the product has launched for several reasons including improving the software overall, correcting issues or bugs, to boost performance, and more. Meanwhile, system maintenance is all about configuration and updation of the operating system. Database maintenance, Log shrink, Data cleanup. Protection, detection and cleaning of malware (viruses, Trojans, spyware, etc.)

At TIGO, our sustaining engineers provide services for maintenance with 4 types:

Adaptive maintenance
Corrective maintenance
Perfective maintenance
Preventive maintenance

Software maintainance as a service

Besides, we provide the alternative services for system maintenance specifically:

Risk-based maintenance.
Condition-based maintenance.

In addition to system maintenance, we offer the specific services for software maintenance:

Third-party server maintenance
Application migration services
Web application maintenance
Mobile application maintenance

SLA-based driven software maintenance

We have proven experience in delivering 24x7 SLA driven software maintenance and support services, which are quality and commitment focused, to a wide range of clientele executing a diverse range of software business solutions.

We provide after-sales services, including:

Post-production change requests
Technical support and functional support.
Training of Specialists for Adaptive management
Techno Functional Training
Train the trainer.

We follow a three-tier service approach Corrective, Adaptive and Preventive maintenance focusing on overall cost reduction for software maintenance services with an SLA compliance of 95+%. We have proven experience of taking up enterprise systems, by understanding the prevailing functionalities and challenges met by the client and setting up consistent support methods along with communication protocols to be followed within 90 days.

Software Maintenance Cost

The cost of software maintenance can be high. However, this doesn’t negate the importance of software maintenance. In certain cases, software maintenance can cost up to two-thirds of the entire software process cycle or more than 50% of the SDLC processes.

The costs involved in software maintenance are due to multiple factors and vary depending on the specific situation. The older the software, the more maintenance will cost, as technologies (and coding languages) change over time. Revamping an old piece of software to meet today’s technology can be an exceptionally expensive process in certain situations.

Software Maintenance Cost

In addition, engineers may not always be able to target the exact issues when looking to upgrade or maintain a specific piece of software. This causes them to use a trial and error method, which can result in many hours of work.

There are certain ways to try and bring down software maintenance costs. These include optimizing the top of programming used in the software, strong typing, and functional programming.

When creating new software as well as taking on maintenance projects for older models, software companies must take software maintenance costs into consideration. Without maintenance, any software will be obsolete and essentially useless over time.

It is high time to maintain your up-and-running software apps? Contact us for specific details.

A A A A

[{"displaySettingInfo":"[{\"isFullLayout\":false,\"layoutWidthRatio\":\"\"}]"},{"articleSourceInfo":"[{\"sourceName\":\"\",\"sourceValue\":\"\"}]"},{"privacyInfo":"[{\"isOutsideVietnam\":false}]"}]

Via

{content}