Performance Management

What are benefits and drawbacks of co-creating solutions with your clients?

Co-Creation leads to better innovation & better results, but has flip sides if it is not working properly
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Improving Meeting Effectiveness Through the Six Thinking Hats

How do you use 6 thinking hats in a meeting?
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3 imple steps for better change management

The Three C’s of Change Management: Communication, Collaboration and Commitment
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Organizing your agile teams? Think about M.A.T (Mastery, Autonomy, Purpose)

Master autonomy purpose is a slightly different way of viewing agile maturity, through Dan Pink’s lens of Mastery, Autonomy, and Purpose; as a simple and useful way of fostering conversations and ensuring all relevant perspectives are considered.
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Virtual meeting - How does TIGO save cost, reduce complexity and improve quality by remote communication?

Remote working - Thriving under this new model of work
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Kaizen and DMAIC: What's the differences?

Kaizen is continous improvement and DMAIC is a sound methodology for problem solving
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Benchmarking and Software Benchmarks

Software performance benchmarking serves different purposes. It can be used to demonstrate whether or not a system meets the criteria set forward.
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What is a Kano Analysis?

It is a theory used in the development of the product and the fulfilling of the customer needs. This theory was invented by Professor Noriak Kano in the 1980s. It categorized customer needs into five classes.
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What Are The 4 Types of Maintenance Strategies?

There are 4 key types of maintenance management strategies including run-to-failure maintenance, preventive maintenance, predictive maintenance, and reliability-centered maintenance. These maintenance management strategies can be used together, or independently.
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What is an IT Self-service Portal? Why is it Important to Your Business?

Self-service options aren’t new. In the early days of self-service, there are vending machines, ATM kiosks, and self-service gas stations. As technology has advanced, we now have a plethora of options. With self-service options heavily influencing our lives, it’s easy to dismiss how simple the services make daily living. One of these such conveniences is a self-service IT portal.
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Brooks Law: Adding manpower to a late software project makes it later.

Why does adding more people to a late project make it later?
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